• The York Dental Suite, Liquor Store, Bishopthorpe Road, York, YO23 1FT
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New Patient Coordinator

Shelley

Shelley is the first friendly voice that new patients encounter at The York Dental Suite. As our New Patient Coordinator, she guides patients through the entire registration process, helping them settle in, understand our services, and explore the membership plans that suit them best. Her warm and reassuring approach ensures every new patient feels supported from their very first contact with the practice.

Shelley Allison

With a background in finance and business development, Shelley brings strong organisational and communication skills to her role. For the past few years, she has also managed a luxury glamping site — an experience that strengthened her customer-care expertise, attention to detail, and ability to create a welcoming, high-quality experience for guests. She continues to oversee this alongside her work at The York Dental Suite, bringing that same standard of service to our patients.

Outside of work, Shelley enjoys crafting jewellery and spending quality time with her two daughters and her wider family — values that shine through in the warmth and care she offers to every new patient who joins our practice.

Back to Our Team
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4.9/5

Mafalda was incredibly nice to me and helped me through each step of the way of my Invisalign…

Verified Patient 07-07-2022
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4.9/5

I've been seeing Mafalda for routine dentistry appointments for as long as I can remember and recently completed…

Verified Patient 05-07-2022
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4.9/5

Extremamente competente! Gostei muito como pessoa e como profissional!

Verified Patient 01-07-2022
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4.9/5

Really delighted with my end result. Dr. Helped and supported me all the way. Thank you.

Verified Patient 27-06-2022
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4.9/5

From the second I met Dr Mafalda she made me feel so welcome and at ease. I was…

Verified Patient 27-06-2022
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4.9/5

Dr Mafalda completely put me at ease with excellent explanations given before and during the procedure. She has…

Verified Patient 24-06-2022
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4.9/5

I would highly recommend Dr Mafalda! I recently had an appointment to discuss Invisalign and the options available…

Verified Patient 23-06-2022
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4.9/5

Mafalda was fabulous the whole way through my journey. She has the patience of a saint. Explaining everything…

Verified Patient 20-06-2022
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4.9/5

Mafalda is amazing! She listened to all my insecurities about my teeth, put a plan in place &…

Verified Patient 17-06-2022
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4.9/5

Mafalda has been amazing from start to finish. She always took the time to explain the treatment properly…

Verified Patient 15-06-2022
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4.9/5

Mafalda was amazing from start to finish. The time and effort she took to advise and explain every…

Verified Patient 13-06-2022
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4.9/5

Mafalda is very caring, informative and very gentle. Having been self conscious of my facial defects and how…

Verified Patient 13-06-2022
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View our Testimonials
Teh York Dental Suite - 2025 Great Patient Experience

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Address

  • The York Dental Suite
  • Liquor Store
  • Bishopthorpe Road
  • York, YO23 1FT
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